At Valion Health, we believe in clear, upfront communication about the cost of care. This page outlines the financial details of our self-funded Cancer Support Program, including three care pathway options and applicable Medicare rebates.

About the Program

Our Cancer Support Program provides personalised, nurse and allied health supported virtual care for individuals living with or recovering from cancer. These services can include:

  • Oncology nursing assessments and education 
  • Exercise Physiology sessions
  • Dietitian sessions 
  • Psychology sessions 
  • Coordination with your GP and/or oncology team

Pathway 1 – Essentials

This pathway is a 3+ hour bundle. As an example, the below program bundle attracts the following fees:

Service Sessions Session Charge Medicare Session Rebate Per Session* Total
Nurse Education 1 x 45 mins $120 $0 $120
Exercise Physiology OR Dietitian OR Psychology 3 x 45 mins $120 $61.50 (Exercise, Dietitian)
$98.95 (Psychology)
$360
Total $480

*these rates are up to date as at 15/7/25

  • Total Medicare Rebate: Up to $296.85
  • Minimum Out-of-Pocket: From $183.15

Pathway 2 – 6+ Hour Bundle 

As an example, the below program bundle attracts the following fees:

Service Approx. Total Hours Sessions Session Charge Medicare Session Rebate* Total
Nurse Assessment and Care Plan 1-1.5 1 $120 $0 $120
Exercise Physiology and Dietitian 2.25 3 $120 $61.50 $360
Psychology (Registered) 2.25 3 $120 $98.95 $360
Nursing Education 1.5 2 $120 $0 $240
Nurse Re-assessment 1-1.5 1 $120 $0 $120
Total ~8.0 $1,200

*these rates are up to date as at 15/7/25

  • Total Medicare Rebate: Up to $481.35
  • Minimum Out-of-Pocket: From $718.65

Pathway 3 – 10+ Hour Bundle 

As an example, the below program bundle attracts the following fees:

Service Approx. Total Hours Sessions Session Charge Medicare Session Rebate* Total
Nurse Assessment and Care Plan 1-1.5 1 $120 $0 $120
Exercise Physiology and Dietitian 4.5 6 $120 $61.50 $720
Psychology (Registered) 2.25 3 $120 $98.95 $360
Nursing Education 3.0 4 $120 $0 $480
Nurse Re-assessment 1-1.5 1 $120 $0 $120
Total ~11.75 $1,800

*these rates are up to date as at 15/7/25

  • Total Medicare Rebate: Up to $604.35
  • Minimum Out-of-Pocket: From $1,195.65

Medicare Rebates

You may be eligible for the following rebates:

Please speak with your GP to confirm eligibility. Our team can provide information on how to access these programs.

Billing Process

To support flexible access while maintaining transparency, Valion Health uses a two-step billing process:

  • Initial Assessment Fee (Pathways 2 and 3): A $120 upfront payment is required to confirm your first appointment. This covers your comprehensive nurse assessment and helps us begin care planning and coordination.
  • Payment options include Stripe (Credit Card/ Debit Card) and bank transfer. Any additional card fees are your responsibility to pay.
  • Program Fee: Once your care plan and service pathway are confirmed with you, we will invoice you for the remaining program fee to proceed. Payment is required prior to starting your program. If you would like to discuss a payment plan please discuss with the Valion Team.
    • For the 3+ hour bundle, this is $480
    • For the 6+ Hour Program, this means a follow-up payment of $1,080
    • For the 10+ Hour Program, the follow-up payment is $1,680
  • Supporting Medicare Claims

Program/ Pathway Cancellation and Refunds

  • Full program can be refunded if cancelled 48+ hours before your start date
  • Pro-rata program refund if discontinued / you elect to opt out

Cancellation Policy for Individual Sessions

We understand that unexpected changes can occur. To ensure we can best serve all participants and allocate our clinicians’ time effectively, the following cancellation policy applies to all individual sessions:

  • A minimum of 24 hours’ notice is required to cancel or reschedule an appointment.
  • Cancellations made with less than 24 hours’ notice or failure to attend without notice will incur a $120 cancellation fee, which is not claimable via Medicare.
  • This fee applies to all sessions, including those with nurses, and your allied health team

Goods and Services Tax (GST)

Please note that Exercise Physiology services attract GST at 10%. This will be added onto all session charges for these services. 

Your Acknowledgement

By enrolling, you confirm the following:

  • You understand the total program cost and any rebates
  • You agree to the payment terms and refund policy
  • You acknowledge the program is not covered by private health insurance
  • You give informed consent to participate

Contact Us

📞 1300 561 020
📧 [email protected]