‘We make access to recovery support easy for participants and referrers’

Why?

Because new approaches to mental health recovery are desperately needed.

Limited Access

Access to Mental health recovery support can be limited, particularly in regional and remote areas

Complex Challenges

Traditional treatment modalities are clinical, but often with little focus on personal recovery

Return to Work

Psychological issues can often be complex and have a large impact on capacity for returning to work

It affects everyone

Almost one in five Australians will experience a mental illness in any 12-month period

Unmet Needs

Over half (54%) of people with mental health needs do not access any support or recovery service

Mental health is a central focus area for Valion Health. Learn about our other speciality healthcare solutions for Cancer Support services here

Valion Health’s stepped care approach

We match participants to the intervention level that most suits their mental health needs, goals and circumstances

Referral

Triage

Including Risk Assessment

Mental Health Pathway 1

Low - Moderate

Mental Health Needs

  • Mental Health Coaching Program

  • 8 Week Duration

Mental Health Pathway 2

Moderate - High

Mental Health Needs

  • Mental Health Coaching Program

  • 16-26 Week Duration

Mental Health Pathway 3

High - Very High

Mental Health Needs

  • Telehealth Psychology Services

  • Care Navigation Support

Would you like one of our team to contact you to discuss our mental health recovery services?

Contact Form

Why our model of care works

Our recovery programs use proven behavioural change strategies, individualised care plans, tailored education and regular video consultations to get results.

Connect From Anywhere

A Valion Health consultation combines all the convenience of the telephone with the value of a face-to-face consultation by using high quality, secure video call.

Multidisciplinary Team

Our programs bring together expert mental health and allied health professionals to work with participants on individualised, person centred care pathways.

Coordinated Support

Our coordinators are experienced registered nurses who provide care plans, education and support, assisting participants to navigate the complex world of mental health.

Progress Tracking

Using smartphones and wearable technology, we collect data and conduct remote tracking to record participant progress. This translates to real-time insights to improve care delivery.

Learn more about our tailored care solutions for referrers

Our approach gets results

93% Patient program satisfaction score
90% Individual session satisfaction rating
23% Increase in self-rated mental health
20% Increase in self-efficacy
16% Increase in self-rated physical health

96%

Referrer satisfaction

Success Stories

Emma, Qld

Chronic fatigue and depression

“I have a new perspective on life. Incredibly grateful to have you guys listen to me and provide advice. I don’t know where I’d be if I hadn’t had that.”

Jane, QLD

Managing Pain

“My health coach was extremely helpful and provided me with new tools to use moving forward. My care coordinator went above & beyond to keep in regular contact with me.”

Steven, TAS

Dealing with Loss

“I am sure that this has helped my recovery through a very unfamiliar medical journey”

Margo, NSW

Overcoming Trauma

“I’m happy my insurer is part of a program like this, which I felt was genuinely beneficial to me”

Will, VIC

Managing Anxiety

“The people I have dealt with have been so understanding and great”

Warwick, NSW

Recovering from Depression

“The program brought consistency and genuine care by my nursing care coordinator and my health coach”

Read more about the Valion Health story and the people behind it 

Getting Started with Valion Health

Ready to Refer

Use our online referral form: valionhealth.com.au/refer/

Alternatively email referrals directly to info@valionhealth.com.au

Questions

If you have any questions about our mental health services or how to work with us, please call our general enquiries line on 1300 561 020.

Contact Form

Would you like someone to contact you about our mental health services? Complete this quick form and our team will be in touch.

Prefer to talk to somebody?

Call us anytime on 1300 561 020

Crisis Support

If you are in an emergency, or at immediate risk of harm to yourself or others, please contact emergency services on 000

Lifeline

13 11 14

Suicide Call Back Service

1300 659 467